1 Introduction
57db (https://57db.app) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected. By using 57db, you agree to this Privacy Policy.
We believe data protection is not just a legal obligation — it is an ethical commitment to our users. Any information collected on the 57db platform is handled with complete transparency and is never sold to third parties.
This Privacy Policy has been drafted in accordance with applicable data protection laws in Bangladesh and international standards. By registering on or using 57db, you acknowledge that you have read and understood this Privacy Policy.
2 What Information We Collect
57db collects various types of information, broadly divided into two categories: Personal Information and Non-Personal Information.
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile Banking/Nagad/Rocket number, transaction history | Yes |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Data | Game history, login times, click patterns | Automatic |
| Communication Records | Support chat history, complaint details | Where applicable |
57db may request a copy of your national ID or passport for age verification. These documents are used solely for the verification process and are stored securely in encrypted storage.
3 How We Collect Information
57db collects information through several methods. The main approaches are outlined in detail below:
- Registration process: Information you provide when creating an account — name, mobile number, date of birth, and so on.
- Verification Process: Identity documents and photos submitted during KYC (Know Your Customer) verification.
- Transaction Records: Payment information automatically recorded during deposits and withdrawals.
- Cookies & Tracking: Information collected through cookies and similar technologies while browsing the website.
- Support Contact: Information you provide when reaching out via live chat or email.
- Promotional Participation: Information collected when you participate in tournaments or special offers.
4 Purpose of Data Use
57db uses your information only for specific, legitimate purposes. We never use your data unnecessarily.
- Creating and managing your account and ensuring identity verification.
- Processing deposits, withdrawals, and other financial transactions.
- Ensuring smooth delivery of gaming services and providing technical support.
- Delivering relevant promotions, bonus offers, and personalised experiences.
- Fraud prevention, security monitoring, and detection of money laundering.
- Meeting legal obligations and fulfilling regulatory requirements.
- Analysing user behaviour to improve the quality of our services.
- Sending important updates, security notices, and support messages.
When your information is used under this Privacy Policy, you will not be notified separately — however, if the purpose changes, your consent will always be obtained.
5 Sharing Data with Third Parties
57db never sells your personal information to third parties. However, limited data sharing may occur in the following specific circumstances:
- Payment Processors: Payment platforms such as Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions.
- KYC Verification Provider: Limited data is shared with approved third-party verification agencies to confirm your identity.
- Legal Authorities: Providing information when legally required to do so under a court order or government investigation.
- Game Provider: Necessary data is shared with game software providers to operate Live Casino and specific games.
- Cybersecurity Partners: Relevant data is shared with trusted security partners to detect and prevent fraud.
6 Cookie Policy
57db uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Performance Cookies: Used to measure website speed and performance.
- Functionality Cookies: Used to remember your preferred language or game settings.
- Analytics Cookies: Helps improve our services by analysing user behaviour.
You can block or delete cookies from your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
7 Data Storage & Security
57db employs industry-leading security measures to protect your information. Our servers and databases are fully encrypted and undergo regular security audits.
- All data transmissions are secured with 256-bit SSL/TLS encryption.
- Sensitive data is stored in the database using AES-256 encryption.
- Two-factor authentication (2FA) keeps your account access secure.
- An automated monitoring system operates 24/7 to detect suspicious activity.
- Regular third-party security assessments (Penetration Testing) are conducted.
How long we retain your information depends on the type of data and applicable legal requirements. Generally, certain information may be kept for up to 5 years after account closure for legal and compliance purposes.
8 Your Rights
As a 57db user, you have several important rights over your personal information. We respect these rights and are committed to helping you exercise them.
To exercise any of your rights, email us at [email protected]. We typically respond within 30 business days.
9 Children's Privacy
57db strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If a parent or legal guardian discovers that their child or dependent has registered on 57db, please notify our support team immediately. We will close the account and delete all collected data. Parents are encouraged to enable parental controls on their devices.
10 Policy Updates
57db reserves the right to update or modify this Privacy Policy at any time. For significant changes, registered users will be notified through the platform and the "Last Updated" date at the top of this page will be revised accordingly.
Continued use of 57db after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
11 Contact
For any questions, concerns, or data requests related to this Privacy Policy, please contact our dedicated Privacy Team. We take all your concerns seriously.